Monthly Archives: June, 2011

Keeping presentations simple but effective

Last Sunday I was fortunate enough to be invited to the christening of a friend’s daughter. I don’t often go to church so before I got to the venue I was beginning to dread the usual clichés: that the service would be long, boring and dull and that the vicar would witter on about things […]

6 steps to polishing your personal brand

This post was inspired by an article in the March 2011 edition of the Harvard Business Review by Dorie Clark. Whether we like it or not, we all have a personal brand. We are not defined by who we think we are, but by how others perceive us. And with the increasing power of search engines and social […]

Who would you invite?

I was pitching to a client a few weeks back for a project and we got to discussing the project’s goals, the company profile – and me. They asked me a number of questions about my skills and experience and then surprised me with the following: “If you could invite three people – dead or […]

Planning and preparation

“By failing to prepare, you are preparing to fail” – Benjamin Franklin I’m a huge sports fan and I love watching football, rugby and cricket in particular. The excitement and drama these sports generate is what really captivates me and millions of others. But as a business professional, I can’t help but focus on the […]

Twitter and the art of engagement

I’ve seen people and companies use Twitter in a variety of ways and this innovation is great. Frank Eliason at Dell were pioneers of using Twitter as a customer service platform, responding to customer queries and complaints and even proactively seeking out issues that could be resolved. Coffee Groundz use Twitter as an ordering service, allowing customers […]